Welcome to Ace Golf Clubs Store (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website puregolfkit.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Store & Target Audience

Ace Golf Clubs Store caters to golf enthusiasts seeking premium equipment including drivers, irons, putters, wedges, and accessories. Our products are curated for players who value precision, quality, and performance in their game.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information during registration and checkout
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any part of our site without permission
  • Comply with all applicable laws and regulations
  • Be responsible for all activities under your account
  • Review product details carefully before purchase

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our golf equipment including:

  • Drivers: High-performance clubs designed for maximum distance
  • Irons: Precision clubs for various course situations
  • Putters: Specialized clubs for green performance
  • Wedges: Short-range clubs for precise shots
  • Balls: Premium golf balls by colour and performance
  • Accessories: Selected items to complement your game

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Custom and Personalized Items

Custom-fitted or personalized clubs cannot be returned unless defective (see Returns section).

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to refuse any order.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We verify prices as part of our dispatch procedures.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Order Processing

Orders typically process within 1-2 business days. You will receive email confirmation at each stage.

5. Shipping and Delivery

5.1 Shipping Options

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over £50 via EMS (15-25 business days after dispatch)

5.2 Delivery Areas

We ship worldwide except to Asia and certain remote areas. International delivery times may vary.

5.3 Delivery Issues

You must inspect goods upon delivery and report any damage within 48 hours to [email protected] with photos.

6. Returns and Refunds

6.1 Returns Policy

We accept returns within 15 days of delivery for unused items in original packaging with tags attached.

6.2 Non-Returnable Items

  • Opened golf balls (under “Balls” category)
  • Custom/personalized clubs
  • Items marked “final sale”

6.3 Returns Process

  1. Email [email protected] with your return request
  2. Receive Returns Authorization (RMA) within 1-2 business days
  3. Ship items to our London facility with RMA clearly visible

6.4 Refunds

Refunds process within 3-5 business days of receipt and appear in your account within 5-10 business days. Original shipping costs are non-refundable.

7. Intellectual Property

All content on our website (text, graphics, logos, images) is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim related to our products or services is limited to the purchase price of the product
  • We are not responsible for delays outside our control (e.g., carrier delays, customs)

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your information.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

12. Contact Us

For questions about these Terms and Conditions:

Ace Golf Clubs Store
86 Old Brompton Rd
London, GB EC7G 3IA
Email: [email protected]